Warranty Parqé floors are very durable and meet the various demands as required by the European Norm for laminate floors - EN 13329. Depending on the product you have finally installed they also meet the Class of Use described in the literature which accompanied your product and this warranty is applicable for the period specified there. Given below are the salient features of the Warranty that Modecor offers for Residential use against wear and staining. Please check against the actual product installed by you for the correct duration of the validity of this Warranty. "Modecor warranties this floor's laminate surface will not wear through for the specified period in years. This warranty is only valid if the flooring has been used for indoor general domestic uses (other than in a bathroom, laundry, toilet or any other area subject to damp and moisture) and if it is laid and used in accordance with the instructions which accompanied the product. Equally, this warranty does not apply if the floor's laminate surface is damaged as a result of: 1. Incorrect usage 2. Incorrect maintenance 3. Falling objects or gouging, and also 4. If the damaged surface is less than 2 cm2 To claim under this warranty you should submit your claim to Modecor within 30 days of the damage occurring. A claim under this warranty may only be made by the original purchaser of the floor. If your claim is accepted for compensation, Modecor is free to choose whether to repair the floor, at no cost to you, or supply new flooring material, as compensation for the damaged flooring material. Modecor reserves the right to decide whether the damage is covered by the warranty. If the original pattern is no longer available, Modecor will replace it with another pattern of equivalent value. This warranty does not mean that Modecor has any liability to you for any other faults or damage, other than the types explicitly mentioned by us in this warranty, in particular any consequential loss; however it does not affect your statutory rights as a consumer. For this warranty on your new floor to be valid, it must have been laid in accordance with the laying instructions, which accompanied the floor. If an accident does happen, and you scratch the floor or end up with a severe mark, which is not covered by this warranty, you can always replace an individual floor plank with a new one. A specialist should however, carry out this job. Modecor reserves the right to inspect the floor and to take samples for technical examination. Other conditions may apply."